Prime the pump
August 29, 2023
For many employees in lead positions, annual performance evaluation is considered one of their least favourite times of the year. Most lead workers do...
Prime the pump
August 22, 2023
Last week, I was motivated to begin sharing employees’ perspective on issues that they want managers to be more understanding of. In many cases, manag...
Prime the pump
August 15, 2023
A few weeks ago, I began sharing on my YouTube Channel, ‘Karen Heart Talk’, expressions from the book ‘Walk Awhile In My Shoes’; gut-level, real-world...
Prime the pump
August 8, 2023
A couple weeks ago, after being left stranded at the airport by InterCaribbean Airways enroute to a mini vacation, my travel pals and I set out on a s...
Prime the pump
July 25, 2023
On any given day, as we interact with frontline employees be it within the organization we work, or as we conduct business with other establishments, ...
Prime the pump
July 18, 2023
“There was an issue at work yesterday involving me”, a young professional said to his father. His father waited patiently to hear… “In summary, someth...
Prime the pump
July 4, 2023
If you are entering an organization for the first time as an employee, it wouldn’t take long for you to recognize the politicians i.e., the influencer...
Prime the pump
June 27, 2023
INTERVIEWS can be very intimidating but there are several steps to take to facilitate a successful interview. The outcome of an interview depends on t...
Prime the pump
June 20, 2023
IT’S APPROACHING the time of the year when many school leavers will be vying to enter the working world. Undoubtedly many of them may have already sta...
Prime the pump
June 13, 2023
We all have occasions when we open an email, expecting to see Dear (Your name) and a personalized message but instead, it reads Good morning everyone...
Prime the pump
June 6, 2023
Dining out is not only convenient, we do it for entertainment, to support businesses, and it’s good for the economy but do we really know what we are ...
Prime the pump
May 23, 2023
What is the fraternization culture in your organization? I was affiliated with an organization where cross-ethnicity fraternizing was frowned upon, wi...
Prime the pump
May 16, 2023
Affairs and relationships in the workplace are more prevalent now than two decades ago. Forbes Advisor in a recent article titled “Workplace Romance S...
Prime the pump
May 9, 2023
Recently a professional reached out to me asking “How close is too close?” referring to relationships between managers and direct reports or subordina...
Prime the pump
April 25, 2023
Belle: “Can you believe that woman tried to throw me under the bus!?” Me: “How so?” Belle: She told the CEO that I always submit my monthly reports la...
Prime the pump
April 18, 2023
“There was an issue at work yesterday involving me,” a young professional said to his father. His father waited patiently to hear… “In summary, someth...
Prime the pump
March 28, 2023
“I DON’T FEEL that the ‘top brass’ in my company practice what they preach. My colleagues and I feel that the leaders within my organization exhibit t...
Prime the pump
March 21, 2023
Two weeks ago, we began looking at some ethical responsibilities in the employer-employee relationship. We quoted from an article by The Josephson Ins...
Prime the pump
March 7, 2023
If all went as planned one hundred and eighty-nine young people between the ages of 18 and 35 would have today commenced a six-month internship progra...
Prime the pump
February 28, 2023
“Nearly all men can stand adversity, but if you want to test a man’s character, give him power.” —Abraham Lincoln. As I contemplated today’s focus – ‘...
Prime the pump
February 21, 2023
A couple days ago I walked into a beauty supply store. One of the cashiers’ counters happened to be in the same area where the item I needed was locat...
Prime the pump
February 14, 2023
As I sit down to write this week’s article, I am reminded of an A. Lou Vickery quote that said “Nothing average ever stood as a monument of progress. ...
Prime the pump
February 7, 2023
Moments of Magic Recently I came across a story shared by Dr. Alan Zimmerman, CSP, The Positive Communication Pro. It is a great launching pad for our...
Prime the pump
January 31, 2023
“Good morning, Karen. Thanks for your response. I had a bad experience with ‘Company A’ that had me really upset since Friday. I tried to resolve it o...
Prime the pump
January 24, 2023
Recently I was among a group of professionals from around the Caribbean and a discussion on excellent customer service ensued. Someone asked when was ...
Prime the pump
January 17, 2023
Today we conclude our three-part series on road safety with our late segment of the article titled “The Monster Bus. Road Safety and the Caribbean Min...
Prime the pump
January 10, 2023
Last month I was involved in a motor vehicle accident in Kingstown. The driver of the vehicle that collided with mine was aggressive and abusive when ...
Prime the pump
December 20, 2022
The Christmas season is considered the busiest season throughout the Caribbean and historically, there are usually more road accidents during December...
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December 13, 2022
Businesses in and around Kingstown are currently buzzing as customers prepare for the festive season. Thoughts of stock levels and manpower are front ...
Prime the pump
December 6, 2022
A FEW days ago, I received a message from one of our readers that started like this. “I’m motivated to write to you about your piece on “thank you”. W...
Prime the pump
November 29, 2022
WHEN WAS THE LAST TIME you intentionally said “thank you” to a customer? Recently, I asked someone this question and their response was – everyday, my...
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November 22, 2022
Have you ever felt unwell whenever you were in a certain building but as soon as you stepped outside the feeling was resolved until you entered that b...
Prime the pump
November 15, 2022
“Caregiving has no second agendas or hidden motives. The care is given from love for the joy of giving without expectation, no strings attached.” – Ga...
Prime the pump
November 8, 2022
Did you know that construction is one of the most dangerous occupations in the world? The United States Bureau of Labour Statistics identified the con...
Prime the pump
November 1, 2022
Can you imagine being part of a society fuelled by mass production and the factory system, and what the working conditions were during the Industrial ...
Prime the pump
October 18, 2022
“IT’S NOTWHAT you know, it’s what you do with what you know.” Welcome back to our series on Occupational Safety and Health. Last week we referred to a...
Prime the pump
October 11, 2022
It’s only a matter of time before employers with fifteen or more employees, who have not provided for the safety, health and welfare of their employee...
Prime the pump
October 4, 2022
RECENTLY, I asked an individual how she was. Her response was “there are so many things going on in my head. I am overwhelmed by the office politics a...
Prime the pump
September 27, 2022
“JUST BECAUSE you do not take an interest in politics doesn’t mean politics won’t take an interest in you.” – Pericles Today we draw from a survey con...
Prime the pump
September 20, 2022
Over the last couple weeks, we have been discussing the “Peter Principle” which is the theory that ‘Individuals in a hierarchy who do a good job are p...
Prime the pump
September 13, 2022
Welcome back and thank you for joining us for Part 2 of the Peter Principle. If you missed last week’s article, check it out on Searchlight’s website....
Prime the pump
September 6, 2022
Does your organization practice the top-down management style and is the organization’s structure such that you do more internal promotions than exter...
Prime the pump
August 30, 2022
“We are all in the business of sales. Teachers sell students on learning, parents sell their children on making good grades and behaving, and traditio...
News
October 21, 2025
The Zero Hunger Trust Fund (ZHTF), with the support of the General Employees Cooperative Credit Union (GECCU), officially launched a new Agriculture S...
News
October 21, 2025
The opposition New Democratic Party (NDP), has reached out to the electorate in Park Hill, to support its candidate for the area Chieftan Neptune, and...
News
October 21, 2025
Louise Mitchell, daughter of former Prime Minister, Sir James Mitchell, is confident that mainland St Vincent is ready for political change. Making re...
News
October 21, 2025
A new jewellery collection celebrating Olympic champion Julien Alfred, has been unveiled, with proceeds set to support her charitable foundation. The ...
News
October 21, 2025
by Grace Francis The George Stephens, Snr Secondary School (GSSS), marked its 20th anniversary on Friday, September 5, 2025. Named after former primar...
