Prime the pump
October 4, 2022
RECENTLY, I asked an individual how she was. Her response was “there are so many things going on in my head. I am overwhelmed by the office politics a...
Prime the pump
September 27, 2022
“JUST BECAUSE you do not take an interest in politics doesn’t mean politics won’t take an interest in you.” – Pericles Today we draw from a survey con...
Prime the pump
September 20, 2022
Over the last couple weeks, we have been discussing the “Peter Principle” which is the theory that ‘Individuals in a hierarchy who do a good job are p...
Prime the pump
September 13, 2022
Welcome back and thank you for joining us for Part 2 of the Peter Principle. If you missed last week’s article, check it out on Searchlight’s website....
Prime the pump
September 6, 2022
Does your organization practice the top-down management style and is the organization’s structure such that you do more internal promotions than exter...
Prime the pump
August 30, 2022
“We are all in the business of sales. Teachers sell students on learning, parents sell their children on making good grades and behaving, and traditio...
Prime the pump
August 23, 2022
There’s a saying “you can’t put new wine in old bottles.” It is said that if you do, the wine will break/burst the bottles, you will lose the wine bec...
Prime the pump
August 16, 2022
Have you ever heard of the “no locals” policy? It is a policy that some hotels use to deny locals lodging. I came across this news excerpt titled “No ...
Prime the pump
August 9, 2022
When was the last you visited TripAdvisor and read some of the reviews that foreigners wrote about some of the places you patronize locally and receiv...
Prime the pump
July 26, 2022
Last week we asked why gas prices were so high and what can be done in the interim to save gas while driving. Today, we look at the views of Professor...
Prime the pump
July 19, 2022
What is going on with gas prices, when will gas prices go down and what can we do in the interim? I am familiar with vehicular owners having to “foot ...
Prime the pump
July 12, 2022
Dear readers, please permit me to deviate from the usual theme of Prime the Pump and, forgive me to be using this medium to vent… Ask me any hour of t...
Prime the pump
June 28, 2022
WHEN WAS THE LAST TIME you intentionally said “thank you” to a customer? Recently, I asked someone this question and their response was - everyday, my...
Prime the pump
June 21, 2022
TODAY WE CONCLUDE our focus on the importance of trust in business and how an individual or organization builds trust. The restaurant industry serves ...
Prime the pump
June 14, 2022
Welcome back to our focus on Ethics of Land Surveyor. For the last few weeks, we have been looking at the importance of trust in business and how an i...
Prime the pump
May 31, 2022
Welcome back to our series on the importance of trust in business and how an individual or organization builds trust. Today, we look at an area that a...
Prime the pump
May 24, 2022
WE continue our series on the importance of trust in business and how an individual or organization builds trust. Today concludes our focus on broken ...
Prime the pump
May 17, 2022
Welcome back to our series on the importance of trust in business and how an individual or organization builds trust. In an article by Customer Experi...
Prime the pump
May 10, 2022
In our last edition we began a series on the importance of trust in business and how does an individual or organisation build trust. We began by shari...
Prime the pump
April 26, 2022
PIT HAS long been said that “trust not money is the currency of business and life.” – David Horsager. In an article “Trust is a bottom-line decision |...
Prime the pump
April 5, 2022
“Customer centricity is the ability of people in an organisation to understand customers’ situations, perceptions, and expectations. Customer centrici...
Prime the pump
March 29, 2022
Do you know what customers are saying about their experience at your business? The truth stings and not many people can stomach the truth about their ...
Prime the pump
March 22, 2022
A couple weeks ago I invited readers of Prime The Pump to participate in our series on “How customer service can impact your business.” They were aske...
Prime the pump
March 8, 2022
Why are some businesses doing well and others catching hell? I knew of two doctors – relatives. One practice was located a stone’s throw away from the...
Prime the pump
March 1, 2022
DO YOU work for your business, or does your business work for you? That question was asked by Forbes contributor, Richard Fertig in an article titled ...
Prime the pump
February 22, 2022
You and your friend joined the gym and committed to a one-year membership. You opted for the annual payment plan of $600 at the time you signed up. ...
Prime the pump
February 15, 2022
I am home grown, born and bred, but I am often told that I have an aura about me. Some people say I look foreign, others say I look rich. It could be ...
Prime the pump
February 8, 2022
I think that some business owners are taking price discrimination to a whole new level. Some of the experiences I have had with price distrimination i...
Prime the pump
February 1, 2022
“Would you like me to give you a formula for success? It’s quite simple, really: Double your rate of failure. You are thinking of failure as the enemy...
Prime the pump
January 25, 2022
“It’s not that I am spending money badly, it’s that I don’t make enough money to spend.” This was said to me by someone who read our article “Can you ...
Prime the pump
January 18, 2022
Welcome back to our series on being financially prudent. The plain truth is, most of us cannot afford to be extravagant. We ended last week by mention...
Prime the pump
January 11, 2022
“The most common reason we leave a Peak too soon is arrogance, masquerading as confidence. The most common reason we stay in a Valley too long is fear...
Prime the pump
January 4, 2022
Recently, a coworker made a passing comment to me that he doesn’t spend a bad dollar. Quietly, I thought, wow, that is such a consciously responsible ...
Prime the pump
December 14, 2021
AS WE CONCLUDE OUR series on mental health in the workplace, it is apt to end with the Christmas stress and its impact on employees. This season is un...
Prime the pump
December 7, 2021
Mental health was a concern in workplaces long before the COVID-19 pandemic. However, the pandemic has heightened the risk factors generally associate...
Prime the pump
November 30, 2021
The topic of workplace mental health is being talked about more now than ever by employees and employers alike. Years ago, mental health was seen as a...
Prime the pump
November 23, 2021
For the past two weeks we have looked at job rejection psychology and touched on two effects of long-term unemployment on job seekers i.e. loss of sta...
Prime the pump
November 16, 2021
The loss of social relationships, circle of influence and the feeling of making a meaningful contribution can lead to negative thought patterns. This ...
Prime the pump
November 9, 2021
My heart was broken, I lost my appetite, I felt detached. I experienced almost every stage of grief - denial and isolation, depression, and finally ac...
Prime the pump
November 2, 2021
apparent? Everything takes longer to get done because everyone relies on him to wave his magic wand to generate certain reports, to troubleshoot certa...
Prime the pump
October 19, 2021
Once a manager reached out to me asking my advice on how he might improve the morale/engagement within his team. I advised him that the two most impor...
Prime the pump
October 12, 2021
Have you ever come across people who are unhappy after receiving a promotion? I remember employee “X”, he performed excellently in a relief position s...
Prime the pump
October 5, 2021
How many employees have you promoted because they were excellent performers in their previous position but are now considered incompetent in the posit...
News
December 9, 2025
Creative director of Coco Velvet International Fashion & Model Management, Christopher Nathan, has spent a great deal of his career training and devel...
News
December 9, 2025
OPPOSITION LEADER and former Prime Minister of St Vincent and the Grenadines (SVG) Dr. Ralph Gonsalves may not be entitled to a security detail provid...
News
December 9, 2025
A CLAIMANT in the legal challenge brought by the Public Service Union (PSU), against the appointment of then Clerk and Deputy Clerk of the House of As...
News
December 5, 2025
TAIWAN HAS PLAYED DOWN concerns that St Vincent and the Grenadines might switch diplomatic recognition to Beijing, insisting ties with its Caribbean a...
News, Regional / World
December 5, 2025
ST. LUCIA’s political map turned bright red on Monday as the St. Lucia Labour Party secured a commanding re-election victory, clinching 14 of 17 seats...
