18 June 2021

Follow the money


Someone said, ‘money answers all things’. I can recall hearing my previous boss, many years ago, saying that ‘if one takes care of the pennies t...
11 June 2021

Faith at work


Many have boasted about St. Vincent and the Grenadines being a Christian nation. In fact, our country has long been referred to as the Land of the Ble...
04 June 2021

Shout it from the rooftops!


Everyone is unique. Regardless to how close you are, or the number of things you may have in common, there are no two persons that are the same. I am ...
28 May 2021

Business quality should not be skin deep


Recently I had the privilege of visiting a notable local establishment. The décor was spectacular. It rests in a prime location, overlooking the pris...
21 May 2021

All that glitters is not gold


We have often heard and no doubt more recently, that all that glitters is not gold. This statement holds true in all spectrum of the business communit...
14 May 2021

Consistency Is Key


Have you ever patronised a business and were impressed by its products and services on one occasion but were disgusted on your next visit? I have had ...
07 May 2021

First impression counts


Customer service experts believe that corporations often have just a few minutes for which a customer can form an impression of their brand. Those few...
30 April 2021

What you should have done first, you did last


Granny said, ‘What you should have done first, you did last’. Our response, ‘Granny it’s better late than never’. This approach has becom...
23 April 2021

Your Word Is Your Bond


At some point in your lives, you may have all experienced trying to get information from a business establishment and being told that they will get ba...
16 April 2021

Courage in adversity


Over the last year a number of businesses in St. Vincent and the Grenadines have been taking a beating. Since March 2020, local businesses have encoun...