Prime the pump
November 13, 2020
“Would you like me to give you a formula for success? It’s quite simple, really: Double your rate of failure. You are thinking of failure as the enemy...
Prime the pump
October 9, 2020
What do you think of when you hear the words “office politics”? Collins dictionary defines it as “the ways that power is shared in an organization or ...
Prime the pump
October 2, 2020
When asked what your best tip is for recovering from a major business mistake, Marty McDonald of Bad Rhino Inc. said “Take time to review – Take some ...
Prime the pump
September 25, 2020
I borrow the words of Jazz great Miles Davis, “When you hit a wrong note, it’s the next note that makes it good or bad.” I heard of a vice-president w...
Prime the pump
September 18, 2020
One of the most satisfying experiences for me is when a company’s slogan or brand tagline is demonstrated in the product or service they provide. Imme...
Prime the pump
September 11, 2020
Last week we established that former employers are allowed to say anything about past employees if it is factual. Today we look at how past employees ...
Prime the pump
September 4, 2020
“Sorry, we do not disclose information on past or present employees.” That was the response I got when I called a couple organizations to inquire abou...
Prime the pump
August 28, 2020
“Prior to the Singer sewing machine, if you needed to have a new piece of clothing, our mothers had to do it by hand. It took them about a day to make...
Prime the pump
August 21, 2020
Everyone has an invisible sign hanging from their neck saying, ‘Make me feel important.’ Never forget this message when working with people. ~ Mary Ka...
Prime the pump
August 14, 2020
“Tom, each time I go into your business I get upset. Some of your employees appear to be detached, they avoid eye contact and do not acknowledge when ...
Prime the pump
August 7, 2020
“True gratitude recognizes how the positive things in our lives – like a success at work – are often due to forces outside of ourselves, particularly ...
Prime the pump
July 31, 2020
Leaders ought to be mindful of the stories employees tell. Each employee creates stories about the company they work for. If they get a promotion, the...
Prime the pump
July 24, 2020
Do you measure the relationship between the lifetime value of your customers and the cost of acquiring them? A customer’s lifetime value represents th...
Prime the pump
July 17, 2020
As cliché as the phrase “change is inevitable” may sound, the fact is, people change, their expectations change and their needs change. People don’t t...
Prime the pump
July 10, 2020
Dr Tony Alessandra, in The Platinum Rule, said to “treat others as they wish to be treated”, we must learn to view the world as others see it, adapt o...
Prime the pump
July 3, 2020
Last week we discovered that the Platinum Rule is the better way to achieve customer satisfaction. That in practicing The Golden Rule you only satisfy...
Prime the pump
June 26, 2020
At some point in your life, a parent or a teacher would have taught you the Golden Rule: Do unto others as you would have them do to you, or, treat pe...
Prime the pump
March 20, 2020
IF YOUR COMPANY does not already have a hygiene policy, now is a good time to implement one. Such policy should inform employees of your intentions an...
Prime the pump
March 13, 2020
“ONLY PUT OFF until tomorrow what you are willing to die having left undone”? Pablo Picasso Two weeks ago, we started a series on “How to Stop Procras...
Prime the pump
February 28, 2020
Do you find your work environment draining? Every often I give my office a spring-cleaning, otherwise, the build up of clutter makes me sluggish. A P...
Prime the pump
February 21, 2020
DO YOU OFTEN experience mental block, lack of motivation, irritability, insomnia, stress or lack of appetite? We established last week that these sign...
Prime the pump
February 14, 2020
THE JOBS OF frontline employees may not always require a lot of physical activities, but it can leave them feeling exhausted and how they feel can hav...
Prime the pump
February 7, 2020
RENOWNED SALESPERSON, Zig Ziglar, once said “Customer service training is like bathing.” It is unending in the life of a business. If you bathe once a...
Prime the pump
January 31, 2020
DID YOU KNOW that by voting in the Best of SVG you can improve your physical and emotional well-being? This article is especially for those people who...
Prime the pump
January 24, 2020
BECKMAN INSTITUTE conducted research led by researcher Florin Dolcos and Department of Psychology postdoctoral research associate Sanda Dolcos. They f...
Prime the pump
January 17, 2020
THREE SECONDS! That was the length of the handshake that made history on June 12, 2018. Reporting for the Sunday Morning Herald, Foster Klug recounted...
News
December 9, 2025
Creative director of Coco Velvet International Fashion & Model Management, Christopher Nathan, has spent a great deal of his career training and devel...
News
December 9, 2025
OPPOSITION LEADER and former Prime Minister of St Vincent and the Grenadines (SVG) Dr. Ralph Gonsalves may not be entitled to a security detail provid...
News
December 9, 2025
A CLAIMANT in the legal challenge brought by the Public Service Union (PSU), against the appointment of then Clerk and Deputy Clerk of the House of As...
News
December 5, 2025
TAIWAN HAS PLAYED DOWN concerns that St Vincent and the Grenadines might switch diplomatic recognition to Beijing, insisting ties with its Caribbean a...
News, Regional / World
December 5, 2025
ST. LUCIA’s political map turned bright red on Monday as the St. Lucia Labour Party secured a commanding re-election victory, clinching 14 of 17 seats...
