Special Features
January 6, 2006
Vision & Mission Statements, Creed and Charter

• To be an institution that recognizes and assesses changing environmental trends and provides Social Security that adequately reflects our value system and satisfies our customers’ needs.{{more}}

mission statement

• To provide social security and to promote social and economic development in St.Vincent and the Grenadines through prudent financial and people-centred management.

Our Creed

• We believe in you and will prioritize your needs.

• We will ensure that you receive the quality service that is tailored specifically to your circumstances, providing workable solutions towards safeguarding your wellbeing.

• We will listen diligently to your concerns and not just to your words.

• We pledge to be honest, confidential and thrifty and to safeguard by high ethical standards the Social Security trust fund.

• We will be strongly committed to you by providing quality service, ensuring that our procedures and policies are supported by timely research and cutting edge technology.

Our Charter

• We are a team who believes that it is not what we learn that is new. It is what learning does in terms of our own renewal.

• We will be committed to learning and to taking the necessary steps to allow the knowledge gained to influence our thinking and behaviour.

• We would strive for excellence in every thing we do.

• We will recognize the diversity among us and so support, coach, counsel and lead one another regarding what is right.

• We will seek for personal transformation, understanding well that it is essential for organizational transformation. Our actions will be fair and just.

• We will respect ourselves and respect others. In so doing we commit to reward excellent efforts, exemplary conduct and visionary leadership.

• We believe that we can create a future so we pledge to work to derive the best solutions to critical issues.

• We will be hard on ill-discipline, non performance and any behaviour which impacts negatively on the work, the relationship and the results.

• We will heighten our efforts towards safeguarding our values and so enhance the individual development, well being and organizational achievements.