LIME launches MyLIME customer portal

Starting March 8, 2010, LIME customers now have even easier access to their accounts on-line and to many other LIME products and services, thanks to the launch of LIME’s new and convenient MyLIME Customer Web Portal.{{more}}

The web portal, designed and created to enhance further the LIME customer service experience, will provide customers with easy access to their accounts and LIME services from practically any location.

LIME Chief Marketing Officer, Chris Dehring, said: “Today marks another significant milestone for LIME customers in Caribbean Islands. The MyLIME Customer Portal is a gateway to a world of ease and simplicity”!

With the new MyLIME portal, customers will save time with immediate and secure access to their LIME post-paid accounts 24 hours a day, seven days a week. They can view, download and pay bills in seconds without waiting in line or having to call a customer service agent for information or assistance, and accounts will be updated immediately.

Prepaid customers will also experience the benefits of the portal and will be able to buy airtime with online Top Up through a completely secure and efficient process. Other customer benefits that come with the MyLIME Customer Portal include the ability to send a free text message to other LIME mobile customers; the ability to redeem LIME Rewards for AAdvantage miles; and the capability for customers to self- check their Internet speed instead of having to call a LIME customer service agent.

In addition, communicating with LIME’s Customer Service Agents also just got a whole lot easier! Customers can now chat online with a customer service representative from the comfort of their home, day or night, at their convenience.

Dehring added: “LIME is always looking for new and creative ways to make life more convenient for our customers and we are using the best technology available to us to enhance our customers’ experience”.

All LIME customers are being invited to sign up for a MyLIME account. It’s easy—just a few simple steps and you’re in to a new LIME world!  For more information on LIME, visit www.time4lime.com.