Prime the pump
In 2017 PayPal Canada developed a strategic collaboration with Canada Post. Their goal was to help small businesses grow their operations and harness ...
June 7, 2019
Prime the pump
Have you ever taken pleasure at someone’s misfortune? Maybe you have smirked when a manager who had it out for you got fired. Or, you felt oddly pleas...
May 31, 2019
Prime the pump
Recently, I went to an eatery and was taken aback when the sales clerk called me by name and asked what I was having. Although I had visited the busin...
May 24, 2019
Prime the pump
The wise Mother Teresa said “kind words can be short and easy to speak but their echoes are truly endless.” There are few things more heart-warming th...
May 10, 2019
Prime the pump
Recently, I accompanied a friend into a boutique store. After browsing, my friend inquired about the price of an item. “That can’t fit you,” the clerk...
April 26, 2019
Prime the pump
Prime the Pump by Karen James The first time I called a client just to small talk was an uncomfortable experience for me. I was exhausted just thinkin...
April 18, 2019
Prime the pump
DO YOU know how much employee absenteeism is costing your company? There are always days where a family emergency, child care or even fatigue cause em...
April 12, 2019
Prime the pump
IS YOUR business hemorrhaging because of systems failure? A business is a system of systems. Each business system is designed to connect all of the in...
April 5, 2019
Prime the pump
For years I felt uncomfortable about selling anything. I told myself, “to sell” implies manipulating and forcing, and that just wasn’t my thing. That ...
March 29, 2019
Prime the pump
Recently, I came across a deal that seemed too good to be true. The prices being quotes for services at a particular business left me thinking that th...
March 22, 2019
Prime the pump
In picking up where we left off last week, I will borrow the words of Jack Welch, who said “There are only three measurements that tell you nearly eve...
March 15, 2019
Prime the pump
Tim LaHaye, in his book “Why You Act The Way You Do”, shared a story of being in high school with a pair of identical twins. He could hardly tell them...
March 1, 2019
Prime the pump
The workplace is a melting pot of personalities — extroverts, introverts, ambiverts … All types of employees must work together and manage personal di...
February 22, 2019
Prime the pump
Sabotage. Schwarzenegger delivers a rare dark performance in an extremely violent, but ponderous cop thriller, 2014 movie – Sabotage. While sabo...
February 8, 2019
Prime the pump
HOW DO YOU determine the value of a customer to your business? Do you give more attention to the customer who buys a big value item every five years o...
January 25, 2019
Prime the pump
Prime the Pump by Karen Kames So, you’ve met as an organization and have developed a strategic plan, what next? Every year, several organisations unde...
January 11, 2019
Prime the pump
DEAR ESTEEMED Customer, As the year winds down, we want to take the opportunity to say thank you. On behalf of the board, management, staff and friend...
December 28, 2018
Prime the pump
IT IS THE time of year when many companies conduct performance assessments, be it of their employees or, the overall business. We congratulate all tho...
December 21, 2018
Prime the pump
A story was told of a man who was passing some elephants, when he suddenly stopped, confused by the fact that the huge creatures were being held by on...
December 14, 2018
Prime the pump
“Put the money over the customer and you might get a sale. Put the customer above the money, and the money will eventually follow – and you are on you...
December 7, 2018
Prime the pump
“Pay attention to me” was the response from an employee when asked what can the manager do to be more supportive. I remember being taken aback by the ...
November 30, 2018
Prime the pump
“Tis the season for giving – and giving back, and it is my hope that amongst all the plans to buy more advertising space, bundle products, entic...
November 23, 2018
Prime the pump
Are all customers equal? Far from it! Some earn you a fortune, many make you a modest amount of money, and some downright waste your time. Last week w...
November 16, 2018
Prime the pump
Do you appear to be busy all day long but seem to accomplish very little. This is often because you are busy working on trivial tasks while you are pr...
November 9, 2018
Prime the pump
Happy birthday St Vincent and the Grenadines! Happy birthday to you…! It’s no secret what happens on the anniversary of our country’s independence. Th...
October 26, 2018
Prime the pump
Quite often I hear entrepreneurs say, I don’t believe in advertising. I have been in business for years and have never advertised. Unbeknownst to them...
October 12, 2018
Prime the pump
Have you ever tried on a garment labeled “one size fits all” but it didn’t fit you well at all? My experience with the term “one size fits all” is tha...
October 5, 2018
Prime the pump
In The Common Denominator of Success, Albert E.N. Gray defines failure by explaining, The common denominator of success, “the secret of success of eve...
September 7, 2018
Prime the pump
As cliché as the phrase “change is inevitable” may sound, the fact is, people change, their expectations change and their needs change. People don’t t...
August 31, 2018
Prime the pump
Did you know that personality clashes are the third most common cause of workplace conflict, according to an XpertHR survey? XpertHR senior employment...
August 24, 2018