Report all leaks of LPG cylinders – Rubis

Customers who encounter leaky cylinders of liquified petroleum gas (LPG) should call the supplier, Rubis, for help.

“Safety is of utmost importance at Rubis. One of our safety taglines is, ‘do it safely or not at all’, Elroy Edwards, retail, commercial and industrial account executive at Rubis told SEARCHLIGHT on Thursday.

Edwards was responding to two customers’ complaints that they have encountered leaky LPG cylinders on more than one occasion.

A resident from Union Island told SEARCHLIGHT that over the years, he has smelt gas leaking from LPG cylinders.

He said he eventually found out that the cylinders have a rubber seal that overtime becomes bad, causing gas to leak. The concerned man said the occurrence of leaks, in his opinion, happens far too often, and the solution to the problem is as simple as checking and changing the seals.

Another customer said on two occasions, he has had to call to get the seal changed on cylinders as the smell of gas was overwhelming and he feared an explosion.

“If for some reason a faulty bottle is found, there is a number to call the distributor, SVG Motors Limited, 458-4821 or if for some reason you get no answer, call Rubis at 458-4170,” Edwards advised.

He added that Rubis has never had an LPG cylinder explode as their policy is based on quality, health and safety.

Edwards stressed that this policy is across the board and applied to staff and customers alike.

“We have a refurbishing project where cylinders are pressure washed and tested each time they come to our refilling facility.

“It is constant to ensure customers receive the same high-quality product, a safe product,” Edwards commented.

Edwards also advises customers to handle the cylinders with care as improper handling can result in damage to the product.
He said the bottled gas should always be stored upright and away from open flames, like stove tops.

“Keep the cylinder away from extreme heat. A good cylinder can go to a reseller and then they pass the product to a customer and the way it is handled creates problems,” said Edwards who added that shaking a cylinder or not carrying it upright can be problematic, for instance when it is transported on the shoulder of individuals or unsecured in a vehicle.