March 5, 2013
First Citizens wins Award for Service Excellence 2012

First Citizens Investment Services Limited has received the highest endorsement for its commitment to excellence in service by winning the coveted AWARD FOR SERVICE EXCELLENCE when the 2013 St Lucia Business Awards were handed out on January 26.{{more}}

The award ceremony, organised by the St Lucia Chamber of Commerce, Industry and Agriculture, recognised the best in business for 2012. The award show culminated the Nobel Laureate Week in honour of St Lucia’s Sir Arthur Lewis and Derek Walcott.

First Citizens Investment Services Regional Manager Carole Eleuthere Jn. Marie proudly accepted the award and offered “heartfelt thanks to an incredible team for their steadfastness, dedication and commitment to the delivery of superior customer service.”

Jn Marie said the coveted award was won because of the organisation’s belief in service that is solutions driven, creative and innovative, independent, financially savvy and helpful. She indicated that First Citizens is easy to deal with; our doors are always open, and the staff committed to listening and working with all customers.

First Citizens has quickly built the largest full service investment brokerage firm in the Caribbean, with office locations in St Lucia, St Vincent, Barbados and Trinidad, where the head office is located.

First Citizens Investment Services Ltd are licensed brokers on the Securities Exchanges in Trinidad, Barbados and the Eastern Caribbean, with access to several other major exchanges in the region and internationally, and specialize in the provision of financial advice and services to individuals, as well as companies.

The services include Wealth management, Pension and Asset, Brokerage Services and Capital Market and Liquidity. On the heels of being named Bank of the Year 2012 by world renowned Banker Magazine, another leading International Finance Publication, Global Finance, has named First Citizens as the only Caribbean Bank among the Top Safest Emerging Market Banks for 2012 in Latin America. First Citizens have now been awarded the “Banker of the Year” title four times since 2005, with a historic three (3) Bank of the Year awards from three different publications in 2009.